As CEO, Wan Kim has doubled Smoothie King's number of stores and tripled sales. He goes undercover to find out what his changes have meant for his employees and customers. (S10 Ep7/9) [S]
Colie Edison created every element of the bowling giant Bowlero. Now she goes undercover to find out how the brand is working for staff and customers. (S10 Ep8/9) [S]
Mitchell Modell, CEO of Modell's Sporting Goods, America's oldest family-owned company selling athletics apparel and equipment, goes incognito in his own firm. (S4 Ep10/14) [S]
The Vitamin Shoppe's CEO, Sharon M Leite, goes undercover to learn how to grow her brand and experience how operational changes and innovations are impacting the front lines. (S11 Ep2/9) [S]
Laurent 'LT' Therivel, a Marine veteran who started as CEO of mobile network UScellular less than a year before going undercover, wants to see how his new brand is growing. (S11 Ep3/9) [S]
Stephen J Cloobeck, CEO of hotel firm Diamond Resorts International, is the first boss to go undercover in his business for a second time, as he visits Pacific Monarch Resorts. (S4 Ep2/14) [S]
Mayor Adrian Perkins of Shreveport, Louisiana, is the city's second youngest mayor and in charge of 3000 employees. He goes undercover, hoping to change the city's fortunes. (S10 Ep9/9) [S]
Gary Findley, CEO of Restoration 1, a self-described 'Redneck CEO' from Texas, goes undercover to ensure that there are no flaws in the company's playbook. (S11 Ep4/9) [S]
Paul Damico, the former president and CEO of Round Table Pizza, goes undercover to learn ways to expand the West Coast pizza franchise eastward and attract a younger clientele. (S11 Ep5/9) [S]
Paul Damico, president of Moe's Southwest Grill, one of the world's fastest-growing restaurant chains, goes undercover to find out how efficient his organisation is. (S4 Ep9/14) [S]
Sara Bittorf, the chief brand officer of Boston Market - whose 470 restaurants serve home-style comfort food - goes undercover to work alongside the chain's employees. (S4 Ep11/14) [S]
John Carona, CEO of property management company Associa, goes undercover in his own organisation to see first-hand how his employees are dealing with recent changes at the firm. (S8 Ep8/10) [S]
Mike Roper, the president and CEO of quick-service Tex-Mex restaurant chain Taco Bueno, disguises himself to work among his staff and gain insight before growing the business. (S8 Ep7/10) [S]
Renee Maloney, the co-founder of art class studio business Painting with a Twist, goes undercover in her organisation to make sure that her projections of growth are possible. (S8 Ep4/10) [S]
Greg Scott, the CEO of clothing retailer New York & Company, goes undercover among his own employees, seeking ways to keep the business in vogue and increase profitability. (S8 Ep3/10) [S]
Karen Freeman-Wilson, the mayor of Gary in Indiana, goes incognito among the city's workforce and meets a sanitation plant operator, a firefighter and a police officer. (S8 Ep2/10) [S]
Will it be child's play for Sharon John, CEO of Build-A-Bear Workshop, as she works undercover alongside the employees who custom-make stuffed toy animals in her retail outlets? (S8 Ep1/10) [S]
TGI Fridays is one of the biggest restaurant chains. CEO Ray Blanchette wants to re-energise the brand, so he goes undercover to find out what staff think of his changes. (S10 Ep5/9) [S]
Anytime Fitness is a global firm, and it's the job of brand president Stacy Anderson to keep this gym giant in shape. Are all the employees on board with the planned changes? (S10 Ep4/9) [S]
This episode follows Dippin' Dots, which sells cryogenically frozen beads of ice cream. CEO Scott Fischer wants to see if his empire has the manpower to cope with expansion. (S10 Ep3/9) [S]
Chairman Alan McKim goes undercover in Clean Harbors, a hazardous waste disposal company that deals with anything from oil spills to hurricanes, to better understand his trade. (S10 Ep2/9) [S]
Lowell Hawthorne, the president and CEO of Caribbean food producer Golden Krust, goes undercover among the workforce in his own company, to determine the state of the business. (S7 Ep12/12) [S]
Cindy Galardi Culpepper, the CEO and chairperson of Wienerschnitzel, the world's largest hot dog chain, goes incognito among her staff to look at the company's communication. (S7 Ep11/12) [S]
John Carona, CEO of property management company Associa, goes undercover in his own organisation to see first-hand how his employees are dealing with recent changes at the firm. (S8 Ep8/10) [S]
Mike Roper, the president and CEO of quick-service Tex-Mex restaurant chain Taco Bueno, disguises himself to work among his staff and gain insight before growing the business. (S8 Ep7/10) [S]
Dan Duffy, CEO of the United Real Estate Group, goes undercover in his own firm. He meets different employees and learns about their professional and personal lives. (S7 Ep10/12) [S]
Ashley and Brandon Wright, the co-owners of Hamburger Mary's, go incognito in their company, to ensure that their culture of diversity is being maintained as the business grows. (S7 Ep9/12) [S]
John Fuller, CEO of The Coffee Bean & Tea Leaf, goes undercover to check on his shops' efficiency. Six years earlier, he did the same thing as CEO of diner chain Johnny Rockets. (S8 Ep6/10) [S]
Jeff Dudan, the CEO of environmental services company AdvantaClean, goes incognito among his staff to ensure that his franchise owners are following his template for success. (S8 Ep5/10) [S]
Greg Adler, the president and CEO of off-road accessory empire 4 Wheel Parts, goes undercover in his own business. But his identity is scrutinised by one canny employee. (S7 Ep8/12) [S]
Bryon Stephens, the president and chief operating officer of Marco's Pizza, goes incognito among his employees to assess how the firm and its franchises are faring. (S7 Ep7/12) [S]
Renee Maloney, the co-founder of art class studio business Painting with a Twist, goes undercover in her organisation to make sure that her projections of growth are possible. (S8 Ep4/10) [S]
Greg Scott, the CEO of clothing retailer New York & Company, goes undercover among his own employees, seeking ways to keep the business in vogue and increase profitability. (S8 Ep3/10) [S]
Scott Gerber, the CEO of hospitality business the Gerber Group, goes undercover in his own organisation, to ensure it is maintaining the reputation that made it such a success. (S7 Ep6/12) [S]
Jeff Young, the co-owner of custom signs company YESCO, goes undercover in his own business. He meets staff who have suffered misfortune but remain dedicated to their jobs. (S7 Ep5/12) [S]
Karen Freeman-Wilson, the mayor of Gary in Indiana, goes incognito among the city's workforce and meets a sanitation plant operator, a firefighter and a police officer. (S8 Ep2/10) [S]
Will it be child's play for Sharon John, CEO of Build-A-Bear Workshop, as she works undercover alongside the employees who custom-make stuffed toy animals in her retail outlets? (S8 Ep1/10) [S]
Tim Betts, the CEO of Muscle Maker Grill, goes undercover in the restaurant chain that he recently bought. Is every branch following the same high standards? (S7 Ep4/12) [S]
Sam Dushey, the CEO of Shoppers World, goes incognito among his own workforce, seeking reassurance that his stores are performing to his high standards as the business grows. (S7 Ep3/12) [S]
This episode follows Dippin' Dots, which sells cryogenically frozen beads of ice cream. CEO Scott Fischer wants to see if his empire has the manpower to cope with expansion. (S10 Ep3/9)
Chairman Alan McKim goes undercover in Clean Harbors, a hazardous waste disposal company that deals with anything from oil spills to hurricanes, to better understand his trade. (S10 Ep2/9)
Sports bar chain Walk-On's founder, Brandon Landry, and co-owner, NFL quarterback Drew Brees, go undercover in their company to find out what life is like for their 4000 staff. (S10 Ep1/9) [S]
Andrew Simon, CEO of Fremont Street Experience, who started at the Las Vegas attraction at the start of the pandemic, goes undercover to discover and address issues. (S11 Ep9/9) [S]
Lowell Hawthorne, the president and CEO of Caribbean food producer Golden Krust, goes undercover among the workforce in his own company, to determine the state of the business. (S7 Ep12/12) [S]
Cindy Galardi Culpepper, the CEO and chairperson of Wienerschnitzel, the world's largest hot dog chain, goes incognito among her staff to look at the company's communication. (S7 Ep11/12) [S]
Shawnon Bellah, chief operating officer of NestlÂe Toll House CafÂe by Chip, works undercover among her staff, learning about cookie decoration and the drive-thru experience. (S7 Ep2/12) [S]
Nader Masadeh, the president and CEO of Buffalo Wings & Rings, goes undercover in his own company to ensure that his standards are being kept across the brand. (S7 Ep1/12) [S]
Dan Duffy, CEO of the United Real Estate Group, goes undercover in his own firm. He meets different employees and learns about their professional and personal lives. (S7 Ep10/12) [S]
Ashley and Brandon Wright, the co-owners of Hamburger Mary's, go incognito in their company, to ensure that their culture of diversity is being maintained as the business grows. (S7 Ep9/12) [S]
Todd Pedersen, the founder and CEO of Vivint, a leading solar and home security firm based in Utah, goes undercover among his employees, posing as a reality show contestant. (S6 Ep13/13) [S]
Courtland Gray, chief operating officer of Mississippi-based audio equipment manufacturer Peavey Electronics, goes incognito in his workforce. How do the front-line staff feel? (S6 Ep12/13) [S]
Greg Adler, the president and CEO of off-road accessory empire 4 Wheel Parts, goes undercover in his own business. But his identity is scrutinised by one canny employee. (S7 Ep8/12) [S]
Bryon Stephens, the president and chief operating officer of Marco's Pizza, goes incognito among his employees to assess how the firm and its franchises are faring. (S7 Ep7/12) [S]
Gina Butler is the founder and CEO of Gigi's Cupcakes, one of America's most successful bakeries, based in Nashville. She dons a disguise to go undercover among her workforce. (S6 Ep10/13) [S]
Armando Montelongo, CEO of Texas-based Armando Montelongo Companies, one of the leaders in real estate investment education in the US, goes incognito to work beside his staff. (S6 Ep9/13) [S]
Scott Gerber, the CEO of hospitality business the Gerber Group, goes undercover in his own organisation, to ensure it is maintaining the reputation that made it such a success. (S7 Ep6/12) [S]
Jeff Young, the co-owner of custom signs company YESCO, goes undercover in his own business. He meets staff who have suffered misfortune but remain dedicated to their jobs. (S7 Ep5/12) [S]
Jessica Herrin, CEO of Stella & Dot, a direct sales company in the jewellery and accessories field with headquarters in San Francisco, goes undercover alongside her employees. (S6 Ep8/13) [S]
Rick Forman, founder and CEO of New Jersey-based discount clothing superstore Forman Mills, dons a disguise to go undercover in his workforce, posing as a reality TV contestant. (S6 Ep7/13) [S]
Tim Betts, the CEO of Muscle Maker Grill, goes undercover in the restaurant chain that he recently bought. Is every branch following the same high standards? (S7 Ep4/12) [S]
Sam Dushey, the CEO of Shoppers World, goes incognito among his own workforce, seeking reassurance that his stores are performing to his high standards as the business grows. (S7 Ep3/12) [S]