Shawnon Bellah, chief operating officer of NestlÂe Toll House CafÂe by Chip, works undercover among her staff, learning about cookie decoration and the drive-thru experience. (S7 Ep2/12) [S]
Steven Newman, CEO of Loehmann's department stores, goes undercover on the front line of his company, to ensure the outlets are implementing his plans to reinvigorate the brand. (S5 Ep2/15) [S]
Jane Grote Abell, the chairwoman of Donatos Pizza and daughter of the company's founder, goes undercover to ensure that her father's values are still being implemented. (S5 Ep3/15) [S]
Joe DiDomizio, the president and CEO of a travel retailer that operates news stands, bookshops and cafÂes in transport terminals, goes incognito among his own employees. (S5 Ep12/15) [S]
Greg Miller, CEO of the Larry H. Miller Group, and co-owner of National Basketball Association team the Utah Jazz, dons a disguise to go undercover among his staff. (S5 Ep13/15) [S]
Anthony Wedo, the president and CEO of buffet restaurant organisation Buffets, Inc., goes undercover among his workforce. Can he turn the firm around after years of challenges? (S5 Ep4/15) [S]
Amit Kleinberger, CEO of frozen yogurt chain Menchie's, goes undercover to work out what changes must be made at grassroots level to make the company a billion-dollar business. (S5 Ep5/15) [S]
Undercover bosses Amit Kleinberger, Randy DeWitt and Steve Greenbaum take another look inside their firms, but this time they each send an employee undercover in their place. (S5 Ep14/15) [S]
Jeff Platt, the president and CEO of a chain of indoor trampoline parks, goes undercover in his own company, to find out whether his fast-growing business is running smoothly. (S5 Ep15/15) [S]
Paul Quentel, the president of Alfred Angelo, the second-largest bridal retailer in the USA, poses as a reality TV contestant to go undercover in his own company. (S5 Ep6/15) [S]
Mike Bloom, the president and COO of discount chain Family Dollar, goes incognito to find out where the firm is excelling and where it needs improvement. (S5 Ep7/15) [S]
John Hartmann, a former FBI agent and the president and CEO of Chicago-based hardware co-operative True Value, goes incognito among his workforce. (S6 Ep1/13) [S]
Bill Peduto, the 60th mayor of Pittsburgh, goes incognito among his workforce, to hear from the city's employees and ensure that the changes he's introduced have been effective. (S6 Ep2/13) [S]
Travis Boersma, co-founder and president of US drive-through coffee shop chain Dutch Bros, does the daily grind undercover alongside his staff. (S5 Ep8/15) [S]
Ex-undercover boss Eric Casaburi brings together six participants in the series who were 'busted', 'nearly busted' or 'self-busted' while working in disguise among their staff. (S5 Ep9/15) [S]
Jose Costa is the president of top automotive care franchise Maaco, based in North Carolina. He dons a disguise to meet the staff who keep his firm on the road to success. (S6 Ep3/13) [S]
Gina Rivera is the president of Phenix Salon Suites, which rents boutiques to hairdressers. She goes incognito among her franchisees to see how the company could be improved. (S6 Ep4/13) [S]
Shane Evans, the co-founder and chief operating officer of Massage Heights, one of the biggest massage therapy chains in North America, goes undercover in her own company. (S5 Ep10/15) [S]
Bruce 'Two Dogs' Bozsum, chairman of the board of a Native American gaming and entertainment empire, goes undercover to ensure that the company's casinos are thriving. (S5 Ep11/15) [S]
David Seelinger, the chairman and CEO of New Jersey-based EmpireCLS, which provides chauffeured luxury transportation, works among his staff posing as a reality show contestant. (S6 Ep5/13) [S]
Robert Powells, the president of Rocket Fizz Soda Pop and Candy Shops, the largest fizzy drink and sweet shop franchise in America, goes incognito among his staff. (S6 Ep6/13) [S]
Nader Masadeh, the president and CEO of Buffalo Wings & Rings, goes undercover in his own company to ensure that his standards are being kept across the brand. (S7 Ep1/12) [S]
Shawnon Bellah, chief operating officer of NestlÂe Toll House CafÂe by Chip, works undercover among her staff, learning about cookie decoration and the drive-thru experience. (S7 Ep2/12) [S]
Todd Pedersen, the founder and CEO of Vivint, a leading solar and home security firm based in Utah, goes undercover among his employees, posing as a reality show contestant. (S6 Ep13/13) [S]
Courtland Gray, chief operating officer of Mississippi-based audio equipment manufacturer Peavey Electronics, goes incognito in his workforce. How do the front-line staff feel? (S6 Ep12/13) [S]
Bruce 'Two Dogs' Bozsum, chairman of the board of a Native American gaming and entertainment empire, goes undercover to ensure that the company's casinos are thriving. (S5 Ep11/15) [S]
Shane Evans, the co-founder and chief operating officer of Massage Heights, one of the biggest massage therapy chains in North America, goes undercover in her own company. (S5 Ep10/15) [S]
Randy DeWitt, the CEO of sports bar and grill chain Twin Peaks, goes incognito among his own staff, to find out if the company's culture is keeping up with its rapid growth. (S5 Ep1/15) [S]
John Wilson, the president and chief operating officer of Rollins Incorporated - the parent company of eight pest control firms - goes incognito to work among his employees. (S4 Ep8/14) [S]
Gina Butler is the founder and CEO of Gigi's Cupcakes, one of America's most successful bakeries, based in Nashville. She dons a disguise to go undercover among her workforce. (S6 Ep10/13) [S]
Armando Montelongo, CEO of Texas-based Armando Montelongo Companies, one of the leaders in real estate investment education in the US, goes incognito to work beside his staff. (S6 Ep9/13) [S]
Randy DeWitt, the CEO of sports bar and grill chain Twin Peaks, goes incognito among his own staff, to find out if the company's culture is keeping up with its rapid growth. (S5 Ep1/15) [S]
John Wilson, the president and chief operating officer of Rollins Incorporated - the parent company of eight pest control firms - goes incognito to work among his employees. (S4 Ep8/14) [S]
Kat Cole, the president of Cinnabon Incorporated, which serves sweet treats from over 900 bakeries in 40 countries, goes incognito among her own workforce. (S4 Ep1/14) [S]
Mitchell Modell, CEO of Modell's Sporting Goods, America's oldest family-owned company selling athletics apparel and equipment, goes incognito in his own firm. (S4 Ep10/14) [S]
Fatburger, based in Los Angeles, is known as the 'last great hamburger stand'. CEO Andy Wiederhorn dons a disguise to go undercover in his own organisation. (S4 Ep5/14) [S]
Andrew Simon, CEO of Fremont Street Experience, who started at the Las Vegas attraction at the start of the pandemic, goes undercover to discover and address issues. (S11 Ep9/9) [S]
Linda L. Chadwick, CEO of Rita's Italian Ice & Frozen Custard, goes undercover to find out how her new initiatives are working and to help franchisees become more profitable. (S11 Ep8/9) [S]
Sara Bittorf, the chief brand officer of Boston Market - whose 470 restaurants serve home-style comfort food - goes undercover to work alongside the chain's employees. (S4 Ep11/14) [S]
Paul Damico, president of Moe's Southwest Grill, one of the world's fastest-growing restaurant chains, goes undercover to find out how efficient his organisation is. (S4 Ep9/14) [S]
Mayor of Fontana, Acquanetta Warren, goes undercover in the Californian city to spend time with sewer workers and the fire brigade to see how the city is recovering from Covid. (S11 Ep7/9) [S]
Warren Boone, the chief people officer of restaurant chain Coco's Bakery, steps off the corporate ladder to get a taste of life on the company's front line. (S11 Ep6/9) [S]
Jim Rogers, the chairman and CEO of Kampgrounds of America, the largest campsite organisation in the world, goes undercover in his business, disguised as an accountant. (S4 Ep7/14) [S]
Lorne Abony, the CEO and chairman of in-store media provider Mood Media, one of the fastest-growing companies in America, adopts a disguise to go undercover in his own business. (S4 Ep3/14) [S]
Paul Damico, the former president and CEO of Round Table Pizza, goes undercover to learn ways to expand the West Coast pizza franchise eastward and attract a younger clientele. (S11 Ep5/9) [S]
Gary Findley, CEO of Restoration 1, a self-described 'Redneck CEO' from Texas, goes undercover to ensure that there are no flaws in the company's playbook. (S11 Ep4/9) [S]
Steve Greenbaum, co-founder and CEO of PostNet, which helps small businesses with everything from printing to design, goes undercover to see how well his firm is functioning. (S4 Ep6/14) [S]
Stephen J Cloobeck, CEO of hotel firm Diamond Resorts International, is the first boss to go undercover in his business for a second time, as he visits Pacific Monarch Resorts. (S4 Ep2/14) [S]
Laurent 'LT' Therivel, a Marine veteran who started as CEO of mobile network UScellular less than a year before going undercover, wants to see how his new brand is growing. (S11 Ep3/9) [S]
The Vitamin Shoppe's CEO, Sharon M Leite, goes undercover to learn how to grow her brand and experience how operational changes and innovations are impacting the front lines. (S11 Ep2/9) [S]
Gina Butler is the founder and CEO of Gigi's Cupcakes, one of America's most successful bakeries, based in Nashville. She dons a disguise to go undercover among her workforce. (S6 Ep10/13) [S]
Jessica Herrin, CEO of Stella & Dot, a direct sales company in the jewellery and accessories field with headquarters in San Francisco, goes undercover alongside her employees. (S6 Ep8/13) [S]
Rick Forman, founder and CEO of New Jersey-based discount clothing superstore Forman Mills, dons a disguise to go undercover in his workforce, posing as a reality TV contestant. (S6 Ep7/13) [S]
Kat Cole, the president of Cinnabon Incorporated, which serves sweet treats from over 900 bakeries in 40 countries, goes incognito among her own workforce. (S4 Ep1/14) [S]
Mitchell Modell, CEO of Modell's Sporting Goods, America's oldest family-owned company selling athletics apparel and equipment, goes incognito in his own firm. (S4 Ep10/14) [S]
Omar Soliman and Nick Friedman co-founded College HUNKS Hauling Junk & Moving over 15 years ago. They go undercover to see if their company is strong enough to withstand growth. (S11 Ep1/9) [S]
Mayor Adrian Perkins of Shreveport, Louisiana, is the city's second youngest mayor and in charge of 3000 employees. He goes undercover, hoping to change the city's fortunes. (S10 Ep9/9) [S]
Andrew Simon, CEO of Fremont Street Experience, who started at the Las Vegas attraction at the start of the pandemic, goes undercover to discover and address issues. (S11 Ep9/9) [S]
Linda L. Chadwick, CEO of Rita's Italian Ice & Frozen Custard, goes undercover to find out how her new initiatives are working and to help franchisees become more profitable. (S11 Ep8/9) [S]
Colie Edison created every element of the bowling giant Bowlero. Now she goes undercover to find out how the brand is working for staff and customers. (S10 Ep8/9) [S]
As CEO, Wan Kim has doubled Smoothie King's number of stores and tripled sales. He goes undercover to find out what his changes have meant for his employees and customers. (S10 Ep7/9) [S]
Mayor of Fontana, Acquanetta Warren, goes undercover in the Californian city to spend time with sewer workers and the fire brigade to see how the city is recovering from Covid. (S11 Ep7/9) [S]
Warren Boone, the chief people officer of restaurant chain Coco's Bakery, steps off the corporate ladder to get a taste of life on the company's front line. (S11 Ep6/9) [S]
Xavier Mufraggi, the CEO of Club Med North America, goes undercover, disguised as a laid-back surfer, in his own resorts, to see the impact that his growth plans are having. (S10 Ep6/9)
TGI Fridays is one of the biggest restaurant chains. CEO Ray Blanchette wants to re-energise the brand, so he goes undercover to find out what staff think of his changes. (S10 Ep5/9)
Paul Damico, the former president and CEO of Round Table Pizza, goes undercover to learn ways to expand the West Coast pizza franchise eastward and attract a younger clientele. (S11 Ep5/9) [S]
Gary Findley, CEO of Restoration 1, a self-described 'Redneck CEO' from Texas, goes undercover to ensure that there are no flaws in the company's playbook. (S11 Ep4/9) [S]
Anytime Fitness is a global firm, and it's the job of brand president Stacy Anderson to keep this gym giant in shape. Are all the employees on board with the planned changes? (S10 Ep4/9)
This episode follows Dippin' Dots, which sells cryogenically frozen beads of ice cream. CEO Scott Fischer wants to see if his empire has the manpower to cope with expansion. (S10 Ep3/9)
Laurent 'LT' Therivel, a Marine veteran who started as CEO of mobile network UScellular less than a year before going undercover, wants to see how his new brand is growing. (S11 Ep3/9) [S]
The Vitamin Shoppe's CEO, Sharon M Leite, goes undercover to learn how to grow her brand and experience how operational changes and innovations are impacting the front lines. (S11 Ep2/9) [S]
Chairman Alan McKim goes undercover in Clean Harbors, a hazardous waste disposal company that deals with anything from oil spills to hurricanes, to better understand his trade. (S10 Ep2/9)